Type |
Q: How to borrow the material that is currently being “checked out” or “reserved” by another user upon
checking out? |
Borrowing Rules |
A: You can place it on hold in order to make a reservation online by following the steps below:
Step 1: Go to library homepage, click “My Account” under the “iPac” menu.
Step 2: Enter your staff or student ID card number and PIN (By default your password is the last 4 digits
of your telephone number.)
Step 3: Enter the keywords for the material item you want to borrow in the searchbar, and then press
“GO” button.
Step 4: Make sure the status of the item you want to borrow is “Checked In” after you found the item
information.
Step 5: Please click the “Request Copy” button on the bottom right corner.
Step 6: Please enter your ID card number andPIN again.
Step 7: Please press “Reservation” button after the “Reservation Confirmation” window pops up to
finish the reservation process. |
Type |
Q: How to renew materials? |
Borrowing Rules |
A: Three steps to renew materials:
1. You can renew the materials in person. Bring the materials and your staff or student card with you
to the service desk of the lending library in order to renew.
2. You can renew the material by phone. The renewal service number is (02)2896-1000, ext. 1836 or
1837
3.Renewing online:
Step 1: Go to the library homepage and click “My Account” under the “iPac” menu.
Step 2: Enter your a staff or student ID card number and PIN By default your password is the last 4
digits of your telephone number.)
Step 3: You can see the information of the materials you borrowed by clicking the tab “Checked Out”.
Step 4: There’s a checkbox appears in front of each item information. Check the box of the item you
want to renew, and then press “Renew” button.
Step 5: Please note the “Due Date” on the right side of the screen is updated in order to make sure
your material is renewed successfully. |
Type |
Q: Can I renew the overdue material? |
Borrowing Rules |
A: No. Renewal will not be granted if the item is overdue or you have outstanding fines, and more
borrowing is not allowed. |
Type |
Q: Are the materials placed in the display area available for loan? |
Borrowing Rules |
A: All the items placed on the “New Arrivals” showcase are available for loan; however, the books with
cover labeled “For use inside the library only,” or “Temporary not for loan during exhibition period”
from the “New Books Display” and “TNUA Academic Outputs” areas are not for loan. |
Type |
Q: How to borrow the material that is being “In Processed”? |
Borrowing Rules |
A: You can reserve the item that is being “Reporcess - cataloging”. If you need to borrow the item
immediately, you may go to the circulation desk to reserve it in person. We can handle it on a
priority basis and finish the cataloging task as soon as possible. We will contact you by phone
or e-mail when the item is ready for you to borrow. |
Type |
Q: Will I receive a notification when the material I reserved is available? How do I borrow it? |
Borrowing Rules |
A: You will receive a notification by e-mail when your reserved material is available. Please bring
you library card to the service desk within five days after receiving notification for borrowing,
otherwise the system will automatically cancel your reservation. |
Type |
Q: Can I reserve the material that is not checked out? |
Borrowing Rules |
A: No. But you can reserve the material that is “Checked out” or “Reserved” to another user, or
“Reporcess - cataloging.” |
Type |
Q: What are the other related rules about the maximum numbers of items I can borrow, the loan period
and renewing? |
Borrowing Rules |
A: Other related rules about borrowing items are as follow:
Type of reader |
Type of materials |
Maximum numbers of items borrowed |
Loan period |
Full-Time Faculty
Professor emeritus
Chair professor
School development consultant
|
Books
E-Resources |
80 items
35 items |
6 weeks |
Researcher
Graduate student, teaching assistant |
Books
E-Resources |
60 items
25 items |
4 weeks |
Undergraduate student
Seven-year Program |
Books
E-Resources |
20 items
15 items |
2 weeks |
Staff |
Books
E-Resources |
15 items
15 items |
2 weeks |
Part-time faculty |
Books
E-Resources |
40 items
15 items |
2 weeks |
Project assistant
work-study student
Alumni
Retirees
Visiting scholar
Other temporary staff |
Books
E-Resources |
10 items
5 items |
2 weeks |
Note:
1.There is no limit to the number of times for borrowing books. However, the maximum number of days to borrow one book is one year.
2.E-Resources cannot be renewed.
|
Type |
Q: The material can be found in the catalog, but why can’t I find it on the shelf? |
Borrowing Rules |
A：Some reasons you can’t find a material item on the shelf:
1. The item has been checked out to another user, and the status of the item in the catalog
shall be shown as “a dued date.”
2. The item is misplaced.
3. The item is being used by other users in the library. You may want to look for it on the
tables, photocopier, or book carts nearby.
4. Waiting to be shelved:
The materials may be just returned and waiting to be re-shelved at the shelving area by
the service desk. You may look for it at this area.
5. Exhibition book: Although the status of the book in the catalog is indicated as “On the shelf” ,
the material is currently placed on the “New Arrivals” showcase.
6. The item is stored in a different location: The item may be stored at a designated area
(i.e. “605 Reference Colletions,” “4F Course Reserve Area,” “Being held,” or “Oversize
Book Books,” etc.). Please note the location indicated for the item in the catalog.
7. The item is being on reprocessing for catalogue: When the current status of the item is
indicated as “Reprocessing--cataloging,” you may place a “on-line reservation.” If you need to
borrow the item immediately, you may go to the circulation desk to reserve it in person.
We can handle it on a priority basis and finish the cataloging task as soon as possible.
We will contact you by phone or e-mail when the item is ready for you to borrow.
8. Please double check the call number, or ask a librarian to assist in searching the material.
9. Missing material: If the material still cannot be found, please help us to fill out a
“Searching Form.” We will conduct a further search.
If you need further assistance, please contact the librarian Chen Yihui(Ext. 1833) |
Type |
Q: If I lost the material, how do I compensate for it? |
Borrowing Rules |
A: Two ways to compensate a lost material:
1. Purchase a same version of the lost book or material for compensation.
2. If a same version of book or material is not available to purchase, you have the option of paying
cash fines for compensation. Please refer to the “Regulations of Library Books and Materials
Compensation” on the library homepage for calculating an estimate of the amount for compensation. |
Type |
Q: How to deal with the overdue material I have checked out? |
Borrowing Rules |
A: If you are an faculty, an overdue book or material item can be returned within the grace period of
7 days after the due date. The grace period is two days for other patrons. The fine will accumulate
at least $5 NTD per day for each item after the grace period, until the maximum fine of $500 NTD
is reached. More borrowing is not allowed until the fines are paid in full and cleared. |
Type |
Q: Why are the periodicals not for loan? |
Reading Service |
A: Periodical is an important channel for scholars to publish new academic knowledge, so the new
issues of periodicals are highly demanded. Besides, the method of publication for periodicals is
different from books, and most of the periodicals will not be reissued or reprinted after the issue month.
The library has to avoid damage or missing in order to keep the full collection for all instructors and
students to use, therefore the periodicals can only be used inside the library. |
