Q: How to use those e-resources marked as personal-computer version?

Database

A:Some of the resources marked as “Personal-computer version” means they are only
　 installed in some personal computers in the library. You can only use them on some
　 designated computer. Currently the resources installed on the designated computers
　 include “Complete Library of the Four Treasuries,” “Taiwan Times 1898-1945,” “Taiwan
　 Diary, ” “Encyclopedia of Taiwan,” “Arts and Humanities Citation Index AHCI Database
　 1999-2005,” which are all installed in the computers with labels next to them at the Search
　 Area on the fourth floor.
　If you need further assistance, please contact the personnel Chen Yihui (Ext. 1833)

Type

Q: Why can’t I read the full text for some of the e-resources?

Database

A: Not all the e-resources (database) contain full-text content. Some of the resources only
　 contain bibliography information, so you need to obtain the full-text content from the paper
　 resources (i.e. paper-version of periodicals), other e-resources with full-text content, or
　 other libraries by applying for document reprints (Please see “How to borrow/apply for
　 resources from other libraries” for further information) according to the bibliography
　 information you found. Therefore, please note the indication of “Full-text” is shown on
　 the right side under “Type of Resources” for each item information on the database webpage,
　 and also note the year of the library collected.
　If you need further assistance, please contact the personnel Chen Yihui (Ext. 1833)

Type

Q:There’s a website address with hyperlink appeared in the bibliographic record while
　 searching the materials in the catalog, what does it mean?

E-Books

A: This means the material you found is an e-book, you can read it by just clicking on the link
　 except for the resources linking to the Super Star Digital Library. Please see next Q&A for
　 further information.
　If you need further assistance, please contact the personnel Chen Yihui (Ext. 1833)

Type

Q:There a website address with hyperlink appeared in the bibliographic record, but why there’s
　 a page shows up asking for user account and password of the Super Star Digital Library
　 when I click the link?

E-Books

A: If you are using the wireless internet on campus, the connection service that the catalog
　 provides does not support this kind of e-book link, so there will be a page shows up asking
　 for user account and password when you click on it. If you want to read the e-book, please
　 go to the e-book section on the bottom of the library webpage, and click on the “Super Star
　 Digital Library.” Then search the material again to find out the e-book.
　If you need further assistance, please contact the personnel Chen Yihui (Ext. 1833)

Type

Q: Why can’t I see the full-text content from the Super Star Digital Library?

E-Books

A: You need to download the special reader and registrar to read the e-books from the Super
　 Star Digital Library. You can simply start to use the reader after installing it on the campus
　 computer, but you need to set up a connection access to use the reader from an off-campus
　 computer. See the connection setting instructions for off-campus computer.
　 If you need further assistance, please contact the personnel Chen Yihui (Ext. 1833)

Type

Q: Can I download or print out the e-books?

E-Books

A:NetLibrary and MyiLibrary do not provide download service. Gale Virtual Reference Library
　 provides single-page download. Super Star Digital Library provides download service for
　 a full book. All systems are all provided with printing function.
　If you need further assistance, please contact the personnel Chen Yihui (Ext. 1833)

Type

Q: How can I use the library database off campus?

Internet Access Settings

A: You can use the library database through authentication webpage. The account username
　 for students is Student ID number; other users can enter ID card number. The password by
　 default is the last four digits of your phone number.
　If you need further assistance, please contact the personnel Chen Yihui (Ext. 1833)

Type

Q: Why there is a page comes out asking for user account and password while searching the
　 library database?

Internet Access Settings

A: In order to use all kinds of e-resources, make sure the “Proxy server” is unchecked when
　 you use the computer either on or off campus. See the “how to check the proxy status”.
　If you need further assistance, please contact the personnel Chen Yihui (Ext. 1833)

Type

Q:Can alumni or dropout students use the off-campus connection service?

Internet Access Settings

A: After applying for an alumni library card, alumni can use the library’s online resources
　 after successfully logining through the authentic webpage. Dropout students can also use
　 the library online resources through the authentic webpage.
　If you need further assistance, please contact the personnel Chen Yihui (Ext. 1833)

Type

Q: Why do I get the error message while connecting to the internet to download some of the
　 e-resources?

Internet Access Settings

A: Some of the e-resources that the library purchased can only be downloaded with specific
　 range of IP address (IP addresses begin with 203.64.x.x., and part of the e-resources can
　 be simply downloaded after logining through the authentic webpage). If you want to
　 download the resources in the library, please go to the computers numbered 1, 2, 5 and 6
　 at the Search Area.
　If you need further assistance, please contact the personnel Zhang Haoan (Ext. 1834)